We ship worldwide! More details here.

FAQ (Frequently Asked Questions)

That’s no good, we know, and we’re pretty sure you are super excited waiting for your items!

First thing to do is to check whether or not your order is still within the expected shipping time.

If your order is overdue, you can contact us via this contact form available on our website.
Make sure to send through the following information:

  • Your account’s email, or the guest email you made the purchase with.
  • Your order number.
  • Details of the problem that has happened.

We promise we will be in contact as soon as possible! 🙂

You can contact us via this contact form available on our website. Make sure to send through the following information:

  • Your account’s email, or the guest email you made the purchase with.
  • Your order number.
  • Details of the problem that has happened.

We promise we will be in contact as soon as possible! 🙂

We are sorry to hear that, but yes, we can provide you with a refund if you’re unhappy.

We just ask you to first contact us via this contact form available on our website.
Make sure to send through the following information:

  • Your account’s email, or the guest email you made the purchase with.
  • Your order number.
  • Why you like to have a refund.

We promise we will be in contact as soon as possible! 🙂

Digital downloads are available directly after purchase. Due to the nature of a digital product, it can’t be exchanged or returned after purchase.

Refunds and/or returns due to change of mind, cancellation of an event, or if you’re not satisfied with a third party service (such as your printer) are not possible.

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