FAQ (Frequently Asked Questions)

You can print them at home with your own printer or send to a specialised place to have it done. Either ways remember to:

  • Set the file size always to 100%.
  • Make sure you are printing your file on the correct paper size (A4 or A3 depending on which one you have purchased).
  • Choose a good quality pager, preferably 200 gsm or above.
  • Laminate for reuse (the planet say thanks).
Category: Printing

All computer monitors display colors slightly differently. Output colors may vary due to different monitor calibrations and printer setups.

Categories: Printing, Product

An instant download is a digital product. You get access to the digital files just right after purchase. After your purchase, you’ll have access to your download in multiple places:

  • On the purchase confirmation page;
  • On the purchase confirmation email sent right after we confirm your order’s payment;
  • In your Lovelyroo account (an account is automatic created for you after your first purchase), at the “Downloads” tab.

Category: Downloads

Unfortunately no, because a jpeg file has a lower quality, becoming very pixaleted, distorted, and not allowing our clients the option of resizing the file.

Category: Product

Due to the digital download process, we are unable to offer samples.

Category: Product

Yes! I’m happy to work with you to create a custom design for your specific needs.

Please be aware that I will quote you a design fee as well as purchasing the original design.
Contact me for a quote and I will be happy to help!

Category: General

All designs are created and sold exclusively for personal use. You are welcome to print as many copies as you like for yourself. The designs cannot be used for any commercial purpose, shared with third parties, or resold.

Category: Downloads

Digital downloads are available directly after purchase. Due to the nature of a digital product, it can’t be exchanged or returned after purchase.

Refunds and/or returns due to change of mind, cancellation of an event, or if you’re not satisfied with a third party service (such as your printer) are not possible.

Category: Payment

For your convenience and maximum transparency, we use Stripe for 100% of our financial operations.

This means you can use any of the payment methods offered by Stripe with peace of mind that your personal details are safely and exclusively stored in Stripe servers.

Category: Payment

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